WHAT DRIVES US

OUR MISSION

We’re driven to provide the most comprehensive, affordable, and high-quality automotive key replacement and mobile reconditioning solutions in the world. We’re committed to the highest quality customer service, delivered with a sense of warmth, friendliness, individual pride, and company spirit.

We measure ourselves by our client’s satisfaction. We seek a diverse group of employees and work to bring them inspiration and the benefits of innovation. We promote and display the highest ethical standards with our clients and our fellow employees. We operate our vehicles with the highest regard to the safety of our fellow neighbors in the communities where we live and serve. We preserve and promote positive contributions to our communities through supporting charitable work locally and globally.

CORE VALUES

responsiveness

RESPONSIVENESS

Blow the minds of our customers and teammates.

growth

GROWTH

Pursue self-development and learning.

wheel

DON'T REINVENT THE WHEEL

Leverage the work of experts.

commitment

COMMITMENT

Say, and ask: “When?”

no-waiting

NO WAITING

Start your own engine and move forward.

integrity

INTEGRITY

Exhibit the highest levels of responsibility, accountability, honesty, transparency, and fairness.

passion

PASSION

Love what you do. Be committed. Motivation is a two-way street.

recognition

RECOGNITION

The final word. Rewarding exceptional performance is an essential ingredient to our success.

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GIVING BACK

“We believe in being a good neighbor on every level, whether it’s locally, nationally, or globally. The projects we undertake are diverse, from outreach projects near our corporate office, to aiding in the effort to end hunger in developing nations. Supporting local nonprofits holds a special place in our company culture. Local nonprofits are vital to our communities, and I challenge my peers to do all they can to help nonprofits in their communities. When we contribute human and financial capital locally, we help in a tangible, bureaucracy-free, substantive, and immediate way.”

— Mark Lanwehr, Car Keys/Care Express Founder and CEO

PARTNERS IN ACTION

freedom-from-hunger

GIVING BACK GLOBALLY

Car Care Express and its team members are proud supporters of Freedom From Hunger. This organization brings innovative and sustainable self-help solutions to the fight against chronic hunger and poverty. Our support gives families the resources they need to build futures of health, hope, and dignity.

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service-dog

AMERICAN PARTNERSHIPS

Car Care Express partners nationally with the US-based Freedom Service Dogs of America, whose mission is to enhance the lives of people with disabilities by adopting rescue dogs from shelters and training them to become service dogs. Clients include children, veterans, active duty military, and adults with disabilities, including autism, traumatic brain injury, cerebral palsy, spinal cord injuries, muscular dystrophy, multiple sclerosis, and post-traumatic stress disorder.

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stansbury-raking-leaves

ACTING LOCALLY

Car Care Express actively seeks out opportunities to help our neighbors near our corporate headquarters in Louisville, KY. For neighbors struggling with the physical and financial burdens of home ownership, we’ve engaged community leaders to identify local residents in need of assistance with property upkeep, hazard mitigation, and beautification. Car Care Express also has a close partnership with Family Scholar House. This local nonprofit is dedicated to ending the cycle of poverty by empowering families to succeed in education and achieve life-long self-sufficiency. As part of this mission, Family Scholar House is committed to saving, building, and changing the lives of those affected by domestic violence by offering a variety of intervention and prevention programs.

The Car Care Express team actively gives back to the communities we serve through generous employee payroll deductions and participation in ongoing volunteer events.

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